Privacy Policy
This policy describes how Silveron Marketing Group, L.L.C. collects, uses, and protects information submitted through our website and in the course of our consulting engagements.
Information We Collect
Silveron Marketing Group, L.L.C. ("Silveron," "we," "our," or "us") collects information you provide directly to us and information generated through your use of our website (silveronmarketing.com).
Information you provide: When you submit an inquiry through our contact form, you may provide your name, email address, organization name, sector, and a description of your consulting needs. We collect only what you choose to submit.
Information collected automatically: When you visit our website, our servers and analytics tools may collect standard log data including your IP address, browser type, operating system, referring URL, pages visited, and time spent on each page. This data is collected in aggregate and is not used to identify individual visitors.
Client engagement data: In the course of a consulting engagement, we may collect additional information as agreed with the client organization under a separate engagement agreement and, where applicable, a data processing agreement.
How We Use Information
We use information collected through this website for the following purposes:
- To respond to inquiries submitted through the contact form
- To assess whether and how we can assist with your stated consulting needs
- To improve the content and functionality of our website
- To comply with legal obligations
We do not use information submitted through our contact form for marketing or promotional purposes. We do not send unsolicited commercial email to individuals who have inquired about our services.
Sharing & Disclosure
Silveron Marketing Group does not sell, rent, or trade personal information to third parties. We may share information in the following limited circumstances:
- Service providers: We use a small number of third-party service providers (including email hosting and website infrastructure) that may process information on our behalf. These providers are contractually bound to process information only as directed by us.
- Legal requirements: We may disclose information when required by law, regulation, court order, or other legal process, or when we believe disclosure is necessary to protect the rights or safety of Silveron, our clients, or the public.
- Business transfers: In the event of a merger, acquisition, or sale of substantially all of our assets, information may be transferred as part of that transaction. We would notify affected parties before any such transfer occurs.
Cookies & Tracking
Our website uses a limited number of cookies. We do not use advertising cookies or third-party tracking cookies. For a complete description of which cookies we use and why, see our Cookie Policy.
You can control cookie preferences through our cookie consent banner displayed on your first visit, or through your browser's built-in cookie management settings.
Data Retention
We retain contact form submissions for a period not to exceed 24 months from the date of submission, unless a client engagement is initiated, in which case the engagement agreement governs data retention.
Server log data is retained for a maximum of 90 days before being purged. Aggregated, anonymized analytics data may be retained indefinitely.
Your Rights
Depending on your location, you may have the following rights with respect to your personal information:
- The right to access personal information we hold about you
- The right to correct inaccurate or incomplete information
- The right to request deletion of your personal information
- The right to object to or restrict certain processing activities
- The right to data portability where technically feasible
To exercise any of these rights, contact us at contact@silveronmarketing.com. We will respond within 30 days. We may request verification of your identity before processing a request.
If you are located in California, you may have additional rights under the California Consumer Privacy Act (CCPA). Silveron does not sell personal information as defined under the CCPA.
Security
We implement reasonable technical and organizational measures to protect information submitted through our website against unauthorized access, disclosure, or destruction. Our website is served over HTTPS and contact form submissions are transmitted using TLS encryption.
No transmission over the internet or electronic storage system is completely secure. We cannot guarantee the absolute security of information transmitted to us.
International Transfers
Silveron Marketing Group is based in the United States. If you are located outside the United States, information you submit through our website will be transferred to and processed in the United States. By submitting information to us, you consent to this transfer.
For clients located in the European Economic Area, United Kingdom, or other jurisdictions with data transfer restrictions, we will implement appropriate safeguards as required by applicable law, including standard contractual clauses where applicable.
Contact
Questions about this Privacy Policy or our data practices should be directed to:
Silveron Marketing Group, L.L.C.
Email: contact@silveronmarketing.com
We may update this Privacy Policy periodically. Material changes will be reflected by an updated effective date at the top of this page. Continued use of the website following any update constitutes acceptance of the revised policy.